Q.   Where is Dahill Packaging located and how do I get to your location?

Q.   Who will I work with when my project is at your facility?

Q.   What types of packaging do you provide?

Q.   Other than packaging, are there other services you offer?

Q.   Does Dahill Packaging work on "super rush" jobs and if so, how can I be assured that my project will be completed as promised?

Q.   How can I access my inventory or job status?

Q.   My project is very large in terms of the number of units. Does Dahill process large quantities?

Q.   Could you provide information regarding your processing capacity?

Q.   My project requires significant space. Does Dahill Packaging have the shipping and receiving docks, warehousing, work in process and pallet wrapping and staging area to handle this large scale project?

Q.   I'm looking for a company that can warehouse small but high unit value items for fulfilling orders on demand. Can Dahill Packaging provide this service?

Q.   Will Dahill Packaging pick-up and deliver my order?

Q.   What is required to begin a project?

Q.   Does Dahill Packaging require a credit check prior to beginning work?

Q.   What are Dahill Packaging payment terms?

Q.   Are my materials insured while at your location?

Q.   Is Dahill Packaging a "non-profit" or "sheltered workshop?"

Q.   Could you provide some sample projects as reference?

 


 


Q. Where is Dahill Packaging located and how do I get to your location?


Please see our "Contact Us" page or our "Directions" page on this web site.


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Q. Who will I work with when my project is at your facility?


In addition to your Sales Representative, Dahill Packaging has a full time Customer Service staff. Each of our CSRs is well trained and knowledgeable in our operations and works to be sure that your job is processed to meet all expectations and requirements. Our CSRs make every effort to be "your representative" on the production shop floor.


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Q. What types of packaging do you provide?


Shrink-wrapping, blister packs, skin packs, pack-outs, individual cartons, bulk cartoning, and assembly of multiple items. Click here to see a few of our sample projects.


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Q. Other than packaging, are there other services you offer?


Yes, we provide inspection, sorting and repair services, and re-labeling to name a few. If your project is labor intensive, it is likely that Dahill Packaging can provide service.


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Q. Does Dahill Packaging work on "super rush" jobs and if so, how can I be assured that my project will be completed as promised?


Our reputation requires that we keep our promises. We will work with you to fully understand the requirements and we will not commit to something we cannot support. We define our "competitive advantage" to be the level of service, quality and attainment of scheduled shipment dates. Talk to us, visit our facilities, and draw your own conclusions. You have our word on this ... along with many, many satisfied customers and on-time projects.


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Q. How can I access my inventory or job status?


As a customer you will be given access to our "real time" job tracking system where you have the opportunity to monitor data on our system. Please see our Customer Portal page on this web site for more information.


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Q. My project is very large in terms of the number of units. Does Dahill process large quantities?


Yes, our annual activity across all customers and projects exceeds 20 million units and we frequently process orders for quantities in the hundreds of thousands. We recently completed a project for a national clothing retailer where three items were collated and shrink-wrapped as a single package. A bar-code label was applied and the final package was bulk cartoned, palletized and shipped to distribution centers across the nation. The order quantity was one million units.


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Q. Could you provide information regarding your processing capacity?


Stickering or Labeling: with ink jet printers and automated application conveyor lines, we have the capacity to apply over 75,000 stickers per shift. Shrink-wrapping: three conveyor based shrink-wrap machines and two hand operated machines for special applications are available on site. Assembly: with our flexible labor force and significant square footage dedicated to production, we can take on projects defined by large quantities or physical size or a combination of both. Click here to see sample processing lines.


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Q. My project requires significant space. Does Dahill Packaging have the shipping and receiving docks, warehousing, work in process and pallet wrapping and staging area to handle this large scale project?


Yes, handling large jobs (in unit quantity or cubic feet of materials) is one of our specialties. Physical space to process your work is available in our 150,000 square feet of production and warehouse areas and offer flexibility for receipt, work in process and staging for final shipment. Our facilities have a total of eight truck docks and are capable of receiving the largest over-the-road trailers. Click here to see sample photos of our warehouse.


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Q. I'm looking for a company that can warehouse small but high unit value items for fulfilling orders on demand. Can Dahill Packaging provide this service?


Yes, a secure area of our facility would be dedicated to your products and inventory. Only assigned personnel would work in the area and on your orders. Click here to see a work area that is dedicated to one customer 24/7.


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Q. Will Dahill Packaging pick-up and deliver my order?


Yes, we operate our own truck for small to medium sized projects. For projects requiring over-the-road tractor trailers we can recommend or provide contract truckers that compete favorably in this region. Click here to see a Dahill Packaging truck.


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Q. What is required to begin a project?


We operate like most businesses and strive to make the process easy and accurate. We will ask questions so that your needs and requirements are fully understood and provide a written quotation that, along with your purchase order, can be used as the basis for our work agreement.


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Q. Does Dahill Packaging require a credit check prior to beginning work?


Yes, this is a normal business practice.


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Q. What are Dahill Packaging payment terms?


As most projects require compressed schedules, normal payment terms are net 30 days.


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Q. Are my materials insured while at your location?


Yes, Dahill Packaging fully insures all customer owned materials under umbrella hazard insurance.


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Q. Is Dahill Packaging a "non-profit" or "sheltered workshop?"


No, our company was founded in 1973 and became Dahill Packaging in 2003. We have always been a "for profit" organization using skilled employees and semi-skilled contract labor. On occasion we do compete with the non-profit organizations and have great respect for their work and the service these organizations provide to the community.


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Q. Could you provide some sample projects as reference?


Yes, our sales representatives would be happy to provide you with project samples as well as customer references. Please see our "Contact Us" link on this web site.


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